Yes, you can. Open the Parameters section.
On the Profile tab, click Configure messages.
The message setup form opens.
There are four types of messages in the service:
To select the type of message, click on the desired tab.
Each type of message has a Subject.
It is displayed in the subject line of the client.
Since messages like Confirmation and Cancellation refer to the entire order,
and not to a separate booking, they are different from Reminder and Review.
The following components can be added to templates of this type:
shows the order number.Order status
shows the order status.Order total
shows the total cost of the order.Total deposit
shows the total prepayment for the order.Remainder
shows how much more you need to payName
shows the name of the client.Last name
shows the last name of the customer.Phone
shows the customer's phone number.E-mail
shows the client's e-mail.Reservation
is a template for one booking. It shows in order the display of all bookings of the order.
Put components that are part of the booking inside this template.
To display the reservations inside the table, add a table with one row inside this template.
As a result, a table will be displayed in which each line corresponds to a separate booking.
If you add a table with two lines inside this template, the first line will be treated as a header, and the second line will be a booking template. Reservation name
- text block, it shows the name of the booked resource.Start time
shows the start date and time of the reservation.End time
shows the end date and time of the reservation.Reservation code
shows the booking code.
shows a template for one account item.
As a result, it will be displayed in order for each component of the booking account.
Put inside the template components that relate to the account.
This template can be placed only inside the booking template.
To display the account elements inside the table, add a table with one row inside this template.
Then, as a result, a table will be displayed, in which each line corresponds to a separate account element.
If you add a table with two rows inside the template, the first line will be perceived as a header, and the second line will be a template for the account element.Invoice item name
shows the name of the account element.Quantity
shows the number of participants (pieces, tickets, services) from the account element.Price
shows the price of one member (ticket, service) of the account element.Total
shows the total price of the invoice item.Deposit
shows the prepayment amount for the invoice item.
This template format is used in messages like Reminder and Review, as they refer to a separate booking.
The following components can be added to templates of this type.
More about them is written above.
Invoice item name;
A reminder message can be automatically sent 1, 2 or 4 days before the event.
This is regulated by a separate setting.
A recall message can be sent 1, 7 or 10 days after the event.
If the event occurred more than 30 days ago, the message will not be sent.
Select the number of days in the drop-down list.
Just look at the result of your template.
To do this, click on the Send message example to my email.