Can I customize the design and text of messages?

Yes, you can. Go to the dashboard and open Templates and integrations. You will see a list of message templates. Click on the template you want to edit, or create a new one.

The message template editing screen will open.

You can add an attachment with a QR code in PNG image format to the email. To do this, check the Attach QR code of order number box.

To change the email subject or message content, click on the corresponding field. The edit form will open.

You can insert order data into both the subject and body of the message. To do this, click Insert parameter and select the required order parameter. This will add the parameter in square brackets to the template.

You can also insert the entire order structure into the message body, such as a block with a list of reservations. To do this, click Insert structure and select the desired format.

The following blocks can be used in the structure:

• [bukza_reservations_start]...[bukza_reservations_end] — reservation list block. If there are multiple reservations in the order, a template of this block will be inserted and filled for each one.
• [bukza_invoice_items_start]...[bukza_invoice_items_end] — a similar block for the list of invoice items within the reservation.
• [bukza_invoice_items_name] — the name of the invoice item.
• [bukza_invoice_items_quantity] — the quantity of the invoice item.
• [bukza_invoice_items_price] — the price of the invoice item.
• [bukza_invoice_items_total] — the total amount of the invoice item.
• [bukza_invoice_items_deposit] — the deposit for the invoice item.
• [bukza_fields_start]...[bukza_fields_end] — a block for the list of fields within the reservation.
• [bukza_fields_name] — the name of the field.
• [bukza_fields_value] — the value of the field.

If there are multiple reservations in the order, you can send a separate message for each reservation. In this case, you do not need to create a block for the list of reservations. Add reservation fields directly to the root of the message body.

The contents of the email can be in HTML format. You can clear the body and insert the ready-made structure Order data (HTML). For easier navigation, the main blocks of this structure are highlighted in yellow. To create this highlight, use a single-line HTML comment in the format: <!--BLOCK 1-->

Click Apply to see a preview of the result based on the most recently created reservation and order.

In the HTML structure of the order, you may want to replace the URL of the company logo image and the link to your website. To do this, find the yellow block LOGO and update the values:

At the bottom of the email, you can also change the company name and city, or replace them with your own text. To do this, find the yellow block FOOTER and update the values:

After making your changes, don't forget to save the template.