How to send reminders about an upcoming reservation?

Go to the dashboard and open Templates and integrations. Create a new message template.

1. Enter the name of the template — "Reminder".

2. Click on the title and enter some email title. For example:
«[bukza_resource_name] in 3 hours.».

3. Set the Attach QR code of order number checkbox.

4. Click on the message content and enter the required content of the message. For example:
« Start: [bukza_start_date].
Order number: [bukza_order_number] ».

Then return to the dashboard and open Triggers. Create an automatic trigger - "Reminder". It should run 3 hours Before reservation starts.

Add a task to the trigger. Add an action to it Send email "Reminder". Also specify that the trigger should Run for each reservation.

You will get this configuration:

The setup is complete. Now, the client will receive an email with a reminder 3 hours before each reservation.