Go to the Configuration and open Templates and integrations.
Create a new message template.
1. Enter the name of the template — "Reminder".
2. Click on the title and enter some email title. For example:
«[bukza_resource_name] in 3 hours.».
3. Set the Attach QR code of order number checkbox.
4. Click on the message content and enter the required content of the message. For example:
Order number: [bukza_order_number]
Then return to Configuration and open Triggers.
Create an automatic trigger - "Reminder".
It should run 3 hours Before reservation starts.
Add a task to the trigger.
Add an action to it Send email "Reminder".
Also specify that the trigger should Run for each reservation.
You will get this configuration:
The setup is complete.
Now, the client will receive an email with a reminder 3 hours before each reservation.